Terms of Service

1.1 Staging & Previews: Arena LLC provides temporary, preview-model websites for demonstration purposes hosted on subdomains controlled by Arena LLC.

1.2 Milestone Deliverables: Completed website, final site files, hosting transfer, or DNS configuration shall occur only after full payment of the project balance is cleared.

2.1 Preliminary Estimates: Any pricing featured on Arena LLC's website, marketing materials, or preliminary proposals represents a preliminary estimate only. Actual project costs will vary based on the specific needs, scope, and technical requirements of each Client.

2.2 Price Modifications: Prices and service rates are subject to change at the sole discretion of Arena LLC prior to the execution of a binding project agreement or invoice.

2.3 Strict No-Refund Policy: All payments made to Arena LLC are final and non-refundable. Once payment is submitted, no refunds will be offered or issued under any circumstances, regardless of whether the Client ultimately decides to keep, deploy, maintain, or dismantle the completed website.

3.1 Reservation of Rights: All initial mockups, design concepts, source code, and assets staged on Arena LLC's servers remain the exclusive property of Arena LLC until the client's account balance is paid in full.

3.2 Transfer of Ownership: Upon receipt of 100% full and final payment, Arena LLC surrenders and transfers all rights, titles, and intellectual property interests in the finalized website design, static code files, and custom graphics to the Client.

3.3 Marketing & Promotional Use: Client agrees that Arena LLC retains the perpetual, non-exclusive right to display the completed website, design concepts, screenshots, and associated branding within Arena LLC's portfolio, website, marketing campaigns, and promotional materials.

4.1 Content Truthfulness: By agreeing to a sales agreement, invoice, or project scope, Client warrants and agrees that all information, text, media, claims, and data provided to Arena LLC are true, accurate, and correct to the best of their knowledge.

4.2 Disclaimer of Inaccuracies: Arena LLC is not responsible for verifying the accuracy of Client-provided information and shall bear zero liability for any inaccuracies, errors, omissions, or alleged falsehoods contained within published website content.

4.3 Third-Party Rights: Client retains full responsibility for ensuring they hold appropriate licenses, rights, or approvals for any images, copy, logos, trademarks, or proprietary assets supplied to Arena LLC.

5.1 Full Assumption of Risk: Once final website files are uploaded, handed over, or deployed to the Client's domain or host, Client assumes total and exclusive operational control and legal responsibility for the website and its content.

5.2 No Liability for Client Use: Arena LLC, its officers, employees, and agents shall not be held liable for: any illegal, fraudulent, harmful, or unauthorized activities conducted on or through the Client's website post-transfer; third-party claims, legal disputes, data breaches, regulatory non-compliance (including accessibility or privacy law violations), or financial losses arising from the Client's business practices or website operations; or any unauthorized modifications, bugs, or breaks introduced to the website after ownership has been transferred.

6.1 Self-Hosted Clients: If the website is hosted independently by the Client post-delivery, Arena LLC bears zero responsibility for ongoing server uptime, maintenance, security patches, or hosting fees.

6.2 Non-Payment & Immediate Site Suspension: For clients utilizing recurring monthly hosting, care plans, or maintenance services provided by Arena LLC, payment is due on the scheduled monthly billing date. If a monthly payment is not received when due, Arena LLC reserves the right to immediately take down, suspend, or terminate the website and related services without prior notice. No refunds, credits, or proration will be offered for payments previously made.

6.3 Effect of Company Dissolution: In the event that Arena LLC ceases business operations, dissolves, folds, or files for bankruptcy: any active staging servers, temporary preview URLs, or secondary services managed directly by Arena LLC will be permanently shut down and terminated without liability. Clients who have completed full payment and received their transferred files/websites prior to dissolution shall retain full ownership of their independent sites. Arena LLC shall have no further obligation to maintain backups, provide tech support, or re-deliver lost files.

Client agrees to defend, indemnify, and hold harmless Arena LLC and its members, officers, and contractors against any damages, liabilities, costs, or legal fees arising from third-party claims related to the Client's business, content hosted on the Client's website, or breach of these Terms.

These Terms shall be governed by and construed in accordance with the laws of the state in which Arena LLC is registered, without regard to its conflict of law principles.

For questions regarding these Terms, please contact:

Arena LLC

Website: https://arenallc.us

Email: [email protected]